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SuitPunjabi

Legal

Community Guidelines

What is and is not allowed in listings, reviews, photos and chat, and how reporting and blocking work.

Last updated

SuitPunjabi is a place to discover Punjabi fashion and work with the people who make it. These guidelines apply to listings, store pages, photos, reviews and chat. They sit alongside the Terms of Service and the Seller Agreement.

1. Be respectful

  • No harassment, bullying, threats, or abuse, in public or in chat.
  • No hate speech or content that attacks people for their religion, caste, ethnicity, nationality, gender, sexuality, disability or age.
  • No sexual content, and no requests for photos of people's bodies beyond what is needed to take measurements.

2. Be honest

  • Listings show the real item with your own photos, the real price, and accurate fabric, work, size and origin details.
  • Reviews describe your own experience of an order you received. No paid, swapped or fake reviews, and no reviewing your own store.
  • No counterfeit or replica goods, and no copying another seller's photos or designs.

3. Keep each other safe

  • Do not share other people's personal details, and only share your own when needed for an order.
  • For orders with in-app checkout, pay in the app. Be careful with requests to pay by other means, and report them.
  • No spam, chain messages, links to scams or adverts for other marketplaces.

4. Reporting and blocking

  • Use Report on a listing, store, review or chat to tell our moderators what is wrong. Your report is confidential.
  • In a chat, use Block to stop someone contacting you. They cannot start a new chat with you and their messages are hidden from you. You can unblock them in Account → Blocked.
  • Our moderators review reports within 24 hours. In an emergency, contact your local police first.

5. What happens when guidelines are broken

Depending on how serious it is, we may remove the content, hide a review, pause a listing, limit messaging, or suspend or close the account. Serious or illegal content may be reported to the authorities. You can ask us to look again through Grievances & Contact.